Attendee Experience: Important for Virtual Fairs [SURVEY]

2 min read

We ran a survey to find out what virtual fair attendees thought about their experience on Fairwiz.

As a company, it's important for us to not only ensure that our subscribers have a user-friendly experience when it comes to creating and managing their virtual fairs but we also care about the end user – their attendees.

Ultimately, if  attendees aren't having a good experience navigating and achieving their objective for a virtual fair – whether it's a career fair, education, fair, trade fair, or open day – the software is failing not only the attendee but also the event organiser.

We decided to check in with the attendees of the fairs that have been powered by Fairwiz and here are the results...

Feedback

These are what some virtual fair attendees had to say about the Fairwiz experience when we asked them: What were your favourite features in the virtual fair platform?

  • “Having real time chat with the counsellors.”
  • Easy to search for what you’re looking for and reach people live in real-time.”
  • “The booth layout for visitor/participant view gives the vibe of a virtual fair.”
  • “Simple and easy to use.”
  • “More information provided and easier to ask about the programmes than in the website.”

Ratings

What some virtual fair attendees had to say about the Fairwiz experience when we asked them to rate the following:

Likelihood to Attend Future Events

69.7% are Likely & Extremely Likely to attend future events on Fairwiz.

Likelihood to Recommend Event to Others

75.7% are Likely & Extremely Likely to recommend an event on Fairwiz to others.

Accessibility & Ease of Use

75.7% are Satisfied & Very Satisfied with how user-friendly the platform is. 

Overall Event Rating

Average Rating = 4 out of 5 stars

Don't Forget to Survey Your Attendees

With this survey, we know we're on the right track when it comes to implementing features that will improve our virtual fair platform for open days, job fairs, education fairs, and trade shows.

If you're hosting an event in the future, remember to find out how your attendees felt about the virtual fair after.

Written by Lauralyn (Laura)